Before Process – Define Purpose and Value

See Post here:  http://piadvice.wordpress.com/2009/10/05/before-process-%E2%80%93-define-purpose-and-value/

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One Response to Before Process – Define Purpose and Value

  1. Barry Freedman says:

    Glenn,

    Would you consider Telecom (voice,data,wireless) management/transparency/ and cost cutting, within the scope of IT/Business Alignment?
    Would you use the word Lean in relation to Telecom?

    Thanks,Barry

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